This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.andfils.com

Personal information we collect
When you visit www.andfils.com, we automatically collect certain information about your device:

- information about your web browser
- IP address
- time zone
- some of the cookies that are installed on your device

Additionally, as you browse www.andfils.com, we collect information about the individual web pages or products that you view, what websites or search terms referred you to www.andfils.com, and information about how you interact with www.andfils.com. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through www.andfils.com, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal account) email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through www.andfils.com (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our www.andfils.com (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing you personal Information
We may share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.
You can opt out of targeted advertising by using the links below:
- Facebook
- Google
- Bing
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.

Do not track
Please note that we do not alter our www.andfils.com data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through www.andfils.com), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through www.andfils.com, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@andfils.com or by mail using the details provided below:

Andfils (Taktika)
XIII Podbrezje 14
10020 Zagreb
Croatia

 

COOKIES POLICY

Andfils (Taktika) uses cookies to improve your user experience by “remembering” you. This is done to help you to move around the website easily and ensure you have access to the features and information available that you need. Cookies are also used by us to provide information about how the website is being used. This enables the website to carry out the functions set out in the ‘What cookies are used on our website?’ section below.

What is a cookie
A cookie is a small file which is downloaded onto the devices you use to access our website, such as your computer, tablet or smartphone. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. Cookies are sent back to the website each time you revisit it, enabling the website to retrieve and read the information held to “remember” you and /or your devices. A cookie cannot read data off your hard drive or read cookie files created by other sites. Information stored in cookies may be encrypted. More information on cookies and their use can be found at www.aboutcookies.org.

Why we use cookies
When we collect information automatically, we and our service providers use Internet server logs, cookies, tags, SDKs, tracking pixels and other similar tracking technologies. We use these technologies in order to offer you a more tailored experience in the future, by understanding and remembering your
particular browsing preferences. As we adopt additional technologies, we may also gather information through other methods. We also use cookies to measure the effectiveness of our marketing communications, for example by telling us if you have opened a particular marketing email.

Types of cookies
SESSION COOKIES - these allow Company Analytical Services to link your actions as a user of the website during a browser session. These cookies expire after the browser session ends.
STRICTLY NECESSARY COOKIES – these are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
ANALYTICAL/ PERFORMANCE COOKIES – they allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
FUNCTIONALITY COOKIES – these are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
TARGETING COOKIES – these cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Refusing cookies
Users are hereby informed that if they refuse to have Cookies saved on their terminal or browser, or if they delete any saved Cookies, their browsing experience on the Website or Application may be limited. This may also be the case when the Publisher or one of its service providers is unable to recognise, for
technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to have connected to the Internet. In this event, the Publisher declines all responsibility for the consequences associated with poor operation of Services
resulting from Users refusing Cookies, the Publisher being unable to save or view the Cookies required for their operation due to User preferences.

 

SECURE PAYMENTS 

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Stripe

Stripe is a payment gateway that allows you to make purchases on all major credit cards (MasterCard, Visa, Maestro, American Express). 

Stripe’s Privacy Policy can be viewed at https://stripe.com/en-in/privacy

PayPal

PayPal is an online payment system that allows users to pay for transactions, accept payments when selling items or services and send money to friends and family. PayPal has security features in place, including encryption and purchase protection, to safeguard your money and data. 

PayPal’s Privacy Policy can be viewed at https://www.paypal.com/myaccount/privacy/privacyhub